We greatly respect the privacy of our users and have developed this policy to demonstrate our commitment to protecting your privacy.
Information that we collect about you is only ever used to deliver the service to you both efficiently and to the best of our ability.
This is a legal document which outlines how the Company handles any data which may be associated with or identifies you in any manner.
What personal information do we collect, how do we use it and how is it kept secure?
We may collect personal information that identifies you such as your name, mobile phone number and email address, social media accounts and may also collect information that does not identify you.
We may collect and store any personal information you enter on our website or provide to us in some other manner.
We also may request information about your interests and activities, your gender and age, and other demographic information such as your hometown, your gender or your username.
How we use your information
The information we collect may be used to deliver the service to you efficiently and to the best of our ability.
With this information we can manage your profile, select and serve relevant adverts to you and others, support your requests and needs, analyse your use of or interest in our services and or alternative services, content or products, and of those offered by others through our website and service.
We can liaise and communicate with you by email, post, telephony devices and other available communication mediums about services that we deem to be of interest to you either from us or our partners.
Other People’s Information
We may also collect and store personal information about other people that are provided to us by you.
For example, if you use our website or the service to inform or introduce others to the service, e.g. a referral, we may store their information that has been provided by you in order to inform them of the service or provide them with the information requested by you and to facilitate future activities.
Contact, including telephone calls to and from Customer Service may be recorded for training and security purposes along with the resolution of any queries arising from the service you receive.
IP Address & Cookies
We automatically collect your IP address and record the web page from which you originated if you are using the service’s website.
Cookies are used to increase your security, not infringe on your privacy.
In order to monitor, facilitate, administer and optimise the website and service for users and to earmark any possible technical issues that may arise within the website or the service, we may use your IP address to help identify you, tend to any difficulties and to gather demographic and profile information.
We also use the ‘cookies’ to collect information about your online activity on our website, such as the web pages you visit, the links you click, and the searches you conduct on our website.
Most browsers automatically accept cookies, but you can modify your web browser setting to decline cookies. If you choose to do this you may not be able to avail of some or all of the functionalities that the website or the service may offer.
Information that is Collected by Third Parties
We may allow third parties to advertise on our website or in the service.
These companies may also use conventional tracking technologies in order to collect information about users or members who view or interact with their advertisements.
This information allows them to target their advertising and gauge their effectiveness. Some of these third parties may offer a single location to opt out of advertising.
You understand that information that other websites collect from you on our website or in our service, regardless of whether or not they carry our identity or other references to us, is not controlled by us, nor is their businesses.
Disclosure of Information
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of contracts which we enter into with them or with you;
- Networks that require the data to select and serve relevant adverts to you and others (see ‘Third Party Tailored Bestbet4u communication’ below);
- Analytics and search engine providers that assist us in the improvement and optimisation of the website;
and We are entitled to share the information we hold on you which includes personal data and betting history with the regulator, sporting bodies and other bodies, including the police, in order to investigate fraud, money laundering or sports integrity issues and to comply with our regulatory duties to the UK Gambling Commission.
We will retain information for a period of time (generally not more than six years) after closure of your account.
Third Party Tailored Bestbet4u Communications
Third parties for which Bestbet4u provide information for the purpose of serving you with BestBet4u communications tailored to your interest on their websites include Facebook and Twitter, whose privacy policies describe how your data is used at https://twitter.com/settings/security and https://www.facebook.com/policy.php.
You can opt not to have your information used for Bestbet4u communication purposes by Facebook and Twitter by following instructions on the following webpages: https://www.facebook.com/about/ads and https://twitter.com/settings/security.
Opting Out of Third Party Tailored Bestbet4u Communication
To learn more about tailored communication and the ways you can manage third party tailored and mobile web communications, you may visit the following websites:
The Network Advertising Initiative ConsumerOpt-Out Page http://www.networkadvertising.org/choices/
The Digital Advertising Alliance Opt-Out Page for U.S.-based advertising http://www.aboutads.info/choices/
Your Online Choices UK website for EU-based advertising http://www.youronlinechoices.com/uk/your-ad-choices.
These websites and tools are not provided by Bestbet4u does not control or operate these third party websites or tools and it is not responsible for the choices that advertisers provide through these tools.
Security of Information
All personal information stored by us is stored in secure and controlled facilities with protected access to this information restricted to only persons who require access to the same information.
All systems, procedures and policies are regularly maintained and assessed to ensure maximum security.
Access to Information
You are entitled to access the information held about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to our Privacy Statement